Who we are
RH Building Services (SW) Ltd is a building and property development company. This privacy policy explains how we collect, use and protect personal information when you contact us or use our website.
Our website is rhbuildingservices.uk.
Information we collect
We may collect personal information that you provide to us when you contact us by email, telephone or through our website. This may include:
• Your name
• Your email address
• Your telephone number
• Your address or property details where relevant
• Information you provide about a building project, development, renovation or other enquiry
• Any other information you choose to provide to us
We may also collect limited technical information when you visit our website, such as your IP address, browser type and information collected through cookies where applicable.
How we use your information
We may use your personal information to:
• Respond to enquiries
• Discuss potential building, renovation or development work
• Prepare quotations or provide information about our services
• Communicate with clients regarding ongoing or completed projects
• Arrange appointments or site visits
• Manage our business and maintain appropriate records
• Meet our legal, accounting and regulatory obligations
• Maintain the security and proper operation of our website
Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information because:
• It is necessary to respond to your request or to take steps before entering into a contract with you
• It is necessary to perform a contract with you
• We have a legitimate business interest in responding to enquiries and operating our business
• We need to comply with a legal obligation
• You have given us consent where consent is required
Sharing your information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to provide our services or operate our business. This may include professional advisers, contractors, suppliers, IT or website service providers and other organisations involved in a project.
We may also disclose information where required to do so by law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.
The length of time information is retained will depend on the nature of our relationship with you and the type of information involved.
Cookies and website information
Our website may use cookies or similar technologies that are necessary for the website to operate correctly.
If we introduce optional analytics, advertising or other non-essential cookies, we will provide appropriate information and, where required, ask for your consent.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party website you visit.
Keeping your information secure
We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, alteration or disclosure.
Your data protection rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict the way we use your information in certain circumstances
• Object to certain uses of your personal information
• Ask for your information to be transferred where the right to data portability applies
• Withdraw consent where we rely on consent to process your information
These rights are subject to certain legal conditions and exemptions.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact:
RH Building Services (SW) Ltd
Email: info@rhbuildingservices.uk
Telephone: 01935 420200
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our website, our business or applicable law. The latest version will be published on this page.
Last updated: September 2026